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Coronavirus (COVID-19) Update

At Protech Automotive Solutions, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

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Comunicado al Cliente de Protech

En Protech Automotive Solutions, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

Aprende Más

We stay plugged in, so you don't have to.

OEMs change their policies and positions around every turn, but we always keep up the pace. We’re constantly monitoring the latest OEM position statements, so you never have to worry about changing regulations. With our over-the-air software updates, shops can trust that every scan is up-to-date and compliant, no matter the manufacturer.

Contact Us

Email
contactus@protechautomotivesolutions.com

Phone
1-800-892-6124

Address
1900 Lakeway Dr, Ste 400
Lewisville, TX 75057

Ford Position Statements

Pre- and Post-Scan of Collision Vehicles >

GM Position Statements

Pre- and Post-Scan of Collision Vehicles >

Honda American Position Statements

Post-Collision Diagnostic Scan and Calibration >

Honda Canada Position Statements

Post-Collision Diagnostic Scan and Calibration Requirements >

Hyundai Position Statements

Hydunai Collision Position Statement: Pre-Repair and Post-Repair System Scanning >

Infiniti Position Statements

Pre- and Post-Repair System Scanning >

Jaguar Position Statements

Pre- and Post-Scan of Collision Vehicles >

Kia Position Statements

Pre and Post Diagnostic Scanning Related To Collision Repairs Position Statement >

Mazda Position Statements

Mazda Collision Position Statement >

Mercedes Position Statements

MBUSA Collision Position Statement >

Mopar Position Statements

Scan Tool Position Statement >

Nissan Position Statements

Scan Tool Position Statement >

SCRS Position Statements

Position Statement on OEM Procedures for Collision Repair >

Subaru Position Statements

Pre- and Post-Scanning of Collision Vehicles >

Toyota Position Statements

Scanning for Electrical System Faults >

Volvo Position Statements

Statement on Pre/Post Scanning >

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Coronavirus (COVID-19) Update

Comunicado al Cliente de Protech

English | Español

At Protech Automotive Solutions, the safety and health of our customers and teammates is our highest priority. We will continue to follow the guidance of the CDC and local public health officials as we adjust our business practices in order to address current challenges.

First, we want you to know that we are taking the Coronavirus (COVID-19) pandemic seriously. Giving Lives the All Clear means that we are taking extra preventative measures to protect our customers, teammates and everyone we encounter to keep them safe and healthy.

Each one of us is our own best defense against this virus. Additionally, below are a few of the steps that we have implemented.

Our mobile and ADAS teams are taking extra precautions, such as:

  • Disinfecting frequently touched interior vehicle surfaces.
  • Our teammates will respect your space and will warmly greet you without a handshake. We will allow for adequate space between our teammates and customers, maintaining a distance of six feet during in-person interactions.
  • Asking that customers remove all personal items from vehicles.
  • Our teammates are dedicated to hand washing between personal interactions and as many times as possible throughout the day. We encourage our customers to join us with frequent hand washing and the use of hand sanitizers.

Thank you for your business and support.

En Protech Automotive Solutions, la seguridad y salud de nuestros clientes y compañeros de equipo es nuestra principal prioridad. Continuaremos siguiendo las indicaciones de los CDC y los funcionarios de salud pública locales mientras ajustamos nuestras prácticas empresariales a fin de abordar los desafíos actuales.

En primer lugar, queremos que sepan que nos tomamos en serio la pandemia del Coronavirus (COVID-19). Dar a las Vidas Vía Libre significa que estamos tomando medidas preventivas adicionales para proteger a nuestros clientes, compañeros de equipo y a todos a quienes encontremos para mantenerlos sanos y a salvo.

Nuestra mejor defensa contra este virus somos cada uno de nosotros. Adicionalmente, estos son algunos de los pasos que hemos implementado.

Nuestros equipos móviles y de ADAS están tomando precauciones extra, tales como:

  • Desinfectar las superficies internas de los vehículos que se toquen con más frecuencia;
  • Nuestros compañeros de equipo respetarán su espacio y lo recibirán amigablemente sin un apretón de manos. Permitiremos un espacio adecuado entre nuestros compañeros de equipo y clientes (3 a 6 pies) durante interacciones en persona.
  • Solicitar que los clientes retiren todos los artículos personales de los vehículos.
  • Nuestros compañeros de equipo están comprometidos a lavarse las manos entre interacciones personales y cuantas veces sea posible durante el día. Alentamos a nuestros clientes a que se nos unan en el lavado de manos frecuente y el uso de desinfectante de manos.

Gracias por su preferencia y apoyo.